Advancing Team-Based Care Through Training
Explore below training videos and insightful clinic spotlights that will support your clinic’s transformation journey.
What is Team-Based Care?
Empower Your Practice by Learning about the Foundational Blocks of Advancing Team-Based Care
Advancing Team-Based Care - Team Roles and Responsibilities
This video introduces a fictional health center’s team-based care model, focusing on team roles and responsibilities, where every team member, including the patient, plays an important role. By working together, communicating clearly, and setting shared goals, clinics can improve patient care, health outcomes, and staff satisfaction. The video explains key principles such as trust, communication, and clear responsibilities that help clinics succeed, showing how team-based care improves excellence in healthcare delivery.
Advancing Team-Based Care - Huddles
This video illustrates how a fictional health center improves efficiency and care delivery through team-based practices, with a focus on daily huddles. Each care team member, including the patient, plays a vital role in sharing responsibilities and achieving better health outcomes. By focusing on five key principles—trust, clear roles, effective communication, shared goals, and progress tracking—huddles bring teams together to align on patient needs and operational priorities. The video demonstrates how structured huddles foster collaboration, address challenges, and enhance communication, enabling clinics to deliver high-quality, coordinated care in today’s complex healthcare system.
Advancing Team-Based Care – Empanelment
This video explores how empanelment strengthens relationships between patients, providers, and care teams. The process supports continuity of care, population health management, and greater health equity. Through a structured and inclusive process, staff at Happy Health Center, a fictional clinic, ensure that every patient is thoughtfully assigned to a primary care provider and care team, allowing for proactive engagement, better communication, and improved clinical outcomes.
Advancing Team-Based Care – Quality Improvement
This video highlights how team-based care and quality improvement (QI) strategies can drive improved patient experiences and better outcomes. It features a fictional health center, where QI is a daily practice involving clinical leaders, care teams, and patients. Viewers will learn about the Plan-Do-Study-Act (PDSA) cycle and data-driven decision-making.
The Vital Role of Finance in Health Care
This video addresses the emotional and structural complexities of healthcare finance, from both patient and organizational perspectives. It highlights how financial conversations impact care delivery and reflects the importance of having a commitment to empathy, transparency, and respect. The video also illustrates how systemic financial challenges (i.e. under-reimbursement) affect safety-net providers, and why team-based, strategies that are available to all are essential to sustainable care.
Explore Our Clinic Spotlight Videos
Why Team-Based Care is Important
In this video, clinic staff illustrate the importance of team-based care and patient-centeredness through collaboration among healthcare professionals. By considering social factors and offering comprehensive support, this approach enhances health outcomes and supports the idea of partnership between healthcare providers and patients.
How Team-Based Care Improves the Patient Experience
Here, staff demonstrate how team-based care enhances the patient experience with more frequent contact and comprehensive healthcare from different providers, building stronger patient-clinic bonds. It also ensures consistent, accessible care for everyone, regardless of location or background.
How Team-Based Care Improves the Work Experience
Here, staff discuss how team-based care enhances the work experience by encouraging collaboration and shared decision-making among healthcare team members. This helps maintain work-life balance, improves patient care, and fosters mutual learning and growth within the team.
How Team-Based Care Impacts Clinics and Staff
In this video, clinic staff share how team-based care boosts clinic performance and staff satisfaction through teamwork, resulting in better patient outcomes and higher retention rates. It emphasizes using each team member’s strengths to improve care and promote collaboration.